Emotional labor
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關於「Emotional labor」標籤,搜尋引擎有相關的訊息討論:
Emotional Labor and Burnout: Comparing Two Perspectives of ...The current study compared two perspectives of emotional labor as predictors of burnout ... C.L. Cordes, T.W. Dougherty, M. Blum ... 81: Treweek, G. L.1996.Emotional labor: Organization-level influences, strategies, and ...Thus, individual emotional labor occurs in response to display rules that are implicitly or ... Arvey, R. W., Renz, G. L., & Watson, T. W. (1998).Emotional regulation in the workplace: A new way to conceptualize ...The study of emotional labor addresses the stress of managing emotions when the work role demands ... Arvey, R. W., Renz, G. L., & Watson, T. W. (1998).Understanding the Emotional Labor Process: A Control Theory ...control theory is used to describe emotional labor in the broader context of job performance ... Arvey, R. D., Renz, G. L., & Watson, T. W. (1998).Emotional labor and its association with emotional exhaustion ...2020年12月3日 · This study focuses on the moderating role of cultural intelligence between emotional labour and emotional exhaustion. The proposed model has ...[PDF] Faking it: A Conceptual Discussion on Emotional Labor ... - hrmars2018年12月31日 · A Conceptual Discussion on Emotional Labor, Emotional Dissonance and Emotional Intelligence. International Journal of Academic Research in ...Emotional labor threatens decent work: A proposal to eradicate ...2015年5月21日 · Summary Emotional labor—the management of emotional displays as part of one's work role—has emerged as a growth area of study within ... tw | tw[PDF] Emotional labour profiles: Associations with key predictors and ...2021年2月18日 · associated with Profile 3 (Low Emotional Labor/Low Surface Acting and ... working in a teaching hospital in Taiwan (Chou, Hecker, & Martin, ...[PDF] THROUGH THE YEARS: EVOLUTION OF EMOTIONAL LABOUR AS ...emotional labor: Bounded emotionality at The Body Shop. Administrative Science Quarterly, 43,. 429-469. Arvey, R.D., Renz, G.L., & Watson, T.W. (1998).Emphasis on Moderating Effects of Emotional Intelligence - Frontiers2019年1月4日 · Research on How Emotional Expressions of Emotional Labor Workers and Perception of Customer Feedbacks Affect Turnover Intentions: Emphasis ...
延伸文章資訊
- 1工作時總是皮笑肉不笑「情緒勞動」是什麼?
《紐約時報》寫到,情緒勞動指的是「別人對你的工作有所期待,但又不太注意到你的工作」;美國作家赫特利(Gemma Hartley)則認為,情緒勞動結合了情緒管理 ...
- 2情緒勞動(emotional labor)指要求員工在工作時展-百科知識中文網
情緒勞動(emotional labor)指要求員工在工作時展現某種特定情緒以達到其所在職位工作目標的勞動形式。這些特定情緒針對的目標人群有:客戶、顧客、下屬,或者同事。
- 3公共服務中的「面具效應」: 情緒勞務觀點的探討*
公務人員認知,探討情緒勞務(emotional labor)與工作滿足、組織承. 諾的關聯。 ... 情緒勞務定義為調整情緒感受及表達以達到組織目標的歷程。雖然學者在定義上存.
- 4情緒勞務(Emotional Labor)與教師情緒勞務@ 閱讀與生活
是以,Hochschild定義情緒勞務:為要求一個人為了維持其臉上的笑容而必須引出或壓抑她的情緒,只為了製造別人一種覺得被關懷且身處於一個歡樂安全的地方的心情。
- 5情緒勞動- 维基百科,自由的百科全书
情緒勞動(英語:Emotional Labor)、情緒勞務,最早是由加州大學柏克萊分校的學者亞莉·霍奇查爾德於1983年所提出,其將情緒勞動做了以下定義:「管理本身情緒用以創造 ...